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UX Design

UX Research

Product Management

Chicago Connectory:

Member Wall

The Chicago Connectory is an Internet of Things (IoT) incubator & co-working space.

 

My team and I created an IoT product that enhanced the user experience for existing members by 67%, and contributed to a 33% boost in memberships.

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My Role

UX Designer

UX Researcher

Product Manager

Team

Sumra Iqbal 

Kevin McQuown

Addison Kimball

Duration

4 weeks

(weekly sprints)

Danielle Heinz

PART I: IDEATION

PROBLEM

After conducting surveys, I found that 42% of Chicago Connectory members felt that senior management can do more to promote their startup.

The Chicago Connectory had a wall with paper logos of a few of its members.

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SOLUTION: MEMBER WALL

An IoT product that promotes Chicago Connectory startups.

Mobile app

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Users select a domain of IoT 

Data from app

Data Cloud

Selected data gets sent to a cloud

Hardware

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Selected data is projected on the IoT product; LEDs illuminate member logos depending on the entry selected on the mobile app.

PART II: PROTOTYPING

SKETCHES

The member wall app went through many iterations before the three teams (marketing, engineering, and I) agreed on a final design.

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I wanted to adhere to Chicago Connectory branding, which is why I incorporated its logo into the app design.

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To organize the 50+ members of the Chicago Connectory, I categorized each member based on the domain of IoT their start-up fell into.

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The initial app design eventually went through many iterations before the final product.

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PROTOTYPE

Different iterations of the app, all of which I designed in Proto.io. The developers I collaborated with were Addison and Kevin.

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Using Adobe Illustrator, I designed a circular acrylic plate with the logo of a Connectory member, Spacebot, engraved in the center.

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I used an in-house laser cutter to cut and engrave 50+ member logos.

PART III: FINAL PRODUCT

Users select entry on mobile app

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Users simply select a domain of IoT from the app located on the wall. The selected data is sent to a development board located behind the wall.

Selected entry is sent to a cloud

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The wifi-enabled development board transmits the data, and illuminates the corresponding logos.

Corresponding member logos illuminated 

The iPad was intentionally set at this height to comply with the American Disability Association, to ensure all visitors of the Connectory can interact with this demo.

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If a user chooses the Industry 4.0 category on the app, the corresponding startups illuminate on the wall.

PART IV: OUTCOME

In a post-project survey, 67% of members communicated that the Member Wall creatively showcased and promoted their startups.  

Additionally, the Member Wall incentivized prospective members to join the Chicago Connectory, and contributed to a 33% increase in memberships over the course of 6 months.

©2021 by Sumra Iqbal. Designed with love & care 💓.

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